Effective Date: September 5, 2026
At kenabox, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website and services.
We may collect the following types of information when you interact with our website or services:
Personal Information: Your name, email address, phone number, billing or shipping information, and other information you voluntarily provide.
Account Information: Information required to create or manage an account, if applicable.
Transaction Information: Details related to purchases, orders, or services you request.
Technical Information: IP address, browser type, device information, operating system, and other technical information.
Usage Information: Pages you visit, links you click, time spent on our website, and other website activity.
Communication Information: Information you provide when contacting us by email, phone, or other communication methods.
We may use the information we collect to:
Provide, operate, and improve our products and services.
Process and manage orders, payments, or requests.
Respond to inquiries and provide customer support.
Communicate with you about your account, orders, services, or requests.
Send important updates, notifications, or service-related communications.
Improve website functionality, security, and user experience.
Monitor website usage and analyze trends.
Prevent fraud, unauthorized activity, and security threats.
Comply with applicable laws and legal requirements.
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and analyze how visitors use our website.
You can adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect certain website features or functionality.
We do not sell or rent your personal information.
We may share information with trusted third-party service providers when necessary to operate our business and provide services to you. These providers may assist with:
Website hosting and maintenance
Payment processing
Order fulfillment and delivery
Customer support
Website analytics
Marketing and communication services
Security and fraud prevention
We may also disclose information when required by law, legal process, court order, or governmental authority, or when necessary to protect our rights, property, users, or the security of our services.
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Our website may contain links to third-party websites, services, or platforms. These third parties operate independently and have their own privacy policies.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where legally permitted.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request information about how your personal information is used and shared.
To exercise any applicable privacy rights, please contact us using the information provided below.
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Company: kenabox
Location: Rangpur, Bangladesh
Email: support@kenabox.com
Phone: +8801703379667
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
